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FAQ's

'For when life throws you questions...'

weddings & events

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Working together, Sarah and Jodie spend this time to get to know you and your style. Whether you’re speaking to us about your wedding flowers, decor and prop hire or our full venue styling package, we welcome you to come along to your consultation with lots of ideas and images of your own. Please don’t worry if you don’t know the names of hundreds of flower varieties… that’s what we’re here for! Ideally, you’ll have your date and an overall style in mind. What would you like to achieve? Simple, rustic, elegant, boho? Pinterest boards are fantastic for inspiration, we create something unique for you, not an exact replica of someone else’s day. We’re here to help as much or as little as you need, including recommendations on trusted fellow wedding professionals and venues.
We cater for budgets of all sizes! We would love you to feel comfortable enough to discuss your ideal budget with us, we want you to have the best possible wedding or event and by giving us a rough figure, we can get creative – which is one of the best parts of our job! – to suit your style and needs. For example, seasonal flowers and foliage are great both on the pocket and the environment.
Sarah and Jodie will be on site and ready to style your wedding or event as soon as your venue allows us through the door! This will rest on a number of different factors, it will mainly depend on your chosen venue, for example a hotel may need to offer breakfast or lunch service to its other guests, so our set up time will be later in the day, whereas a marquee or private home may be available for dressing a couple of days before your big day or event. We would aim to have the majority of your venue decor, floral displays and any props hired set up by the day before, leaving just your items that don’t have a water supply to be delivered on the day itself. If you’re getting married, bridal party flowers such as your bouquets, buttonholes and corsages are delivered as close to the ceremony time as possible, usually around a couple of hours before. This gives your photographer enough time to capture any images of you with your bouquet as you’re getting ready to leave for the ceremony , making sure your beautiful blooms are at their absolute best! Extra details, such as flowers for bridal hair or wedding cake flowers will be delivered to suit yours, your hairdressers and your cake makers timings.

Absolutely not! We are here to do the hard work for you! We are responsible for delivery and collection of your hired props and venue styling items. We will also be at your venue as soon as we are allowed through the doors to dress your venue or set up any items you have hired. The set up is all included in our charge to you, so no hidden extras. We will also be back at your venue the following day, or when your event has finished, to collect our items, meaning you can relax and enjoy!

workshops

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Watch this space..! We have some exciting new dates coming very soon!

@sarahmatthewsflowers

We require a minimum of 6 attendants for all private workshops

Our flower crown workshops are charged at £25 per person, with a minimum of 6 attendants. Tea and Cake included – yum!

Yes! We love playing with pretty florals of all styles! If you would like to book a private workshop, please contact us to discuss your ideas! Alternatively, keep an eye out for our Open Studio days!

bookings & payment

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The sooner you can book with us the better, although it is possible to arrange your wedding or event at shorter notice if we have no previous bookings. You don’t need to have every detail organised to start with, that’s our job! It’s more important that you get the date booked in our diary first. We typically take bookings up to 18 months in advance, by the payment of a £100 non refundable deposit.

To confirm your booking, we kindly ask for a £1OO deposit to be paid via bacs to the account details stated on your booking form, even if you haven’t decided exactly which items you’d like to order.

As soon we have received your deposit, we will secure your date in our diary and note your payment as acceptance of our terms and conditions.

Your deposit will be credited to your account and the remaining balance payment due no later than 4 weeks before your event.

Sometimes life just happens and even the biggest of arrangements need to change! Should you need to change the date of your event after your full balance has been paid, every effort is made to accommodate your new event date. If for any reason your event is cancelled instead of postponed, this fee is non refundable. Please note, deposits paid are unfortunately non refundable if your event is cancelled.